Here are the answers to the most
frequently asked questions about our
program.
How do I join the Rommel Rewards
Program?
Sign
up at any Rommel Harley-Davidson dealerships at the Cashier or log on to http://www.rommelrewards.com/.
Who are you going to share this information with?
The information received is the sole property of Rommel Harley-Davidson and will not be sold to any outside parties.
It will be used to send information regarding the Rommel Rewards program and other
Rommel H-D information.
What is my Rommel Rewards
ID?
Your
ID is the number that is printed on the back
of your Rommel Rewards card.
What do I do if I forgot my
password?
If
you forget your password, please enter your
Membership ID number on the Rommel Rewards home
page under log in.
Click the PASSWORD HELP
link. Your
password will be sent to the email
address on file.
Do I need to enable cookies on my
browser?
Yes.
Cookies need to be enabled on your browser for
security while you are logged in.
It is not used to track
you on any other site or URL.
Error messages occur when submitting
enrollment information. What do I
do?
Parental
controls enabled in the browser or
anti-virus/internet security software are common causes
for error messages since they
block any information sent to a web site.
You may have to disable
the software or allow the HomeCourt Advantage site to
receive
information.
When I click on the verification link
nothing happens or I get a
blank page.
What is
wrong?
Some
email clients will break the link onto two
lines in the email, which will break the
link.
You will have to reassemble the link onto
one line, then copy and paste the
entire link into your browsers URL section.
Note:
most verification links end
with a ‘=” sign.
I did not receive my verification
email and I have an AOL email
address. What do I do?
Under
AOL SPAM Settings, there is a section for
“Control Who I Get Mail From.”
If you only allow mail
from AOL members or from your Senders list, you cannot
receive emails from the Rommel Rewards
Program.
You must either set the controls to
“Allow Mail From All Senders” or add the
following email addresses to your senders list…
enews@MikesFamousHD.com;
info@MikesFamous.com;
noreply@AnnapolisHD.com
How do I earn points?
Participants earn points by dollars spent at Rommel H-D's, designated events, and participating in
interactive activities on the HomeCourt Advantage home page.
How do I redeem
the points that I have earned?
Swipe
your card at the instore kiosk the next time
you visit any of our dealerships.
You will be able to choose and print your
redemption vouchers.
What type of computer do I need to
participate in the Rommel Rewards
program?
The
rewards program will work on any PC connected
to the Internet using either Internet Explorer
5.0 (or above) or Netscape 7 (or
above).
I have a Macintosh computer and want
to participate in the
program. What do
I
need?
The
rewards program will work on any Mac connected
to the Internet running Internet Explorer,
Safari, or Firefox.